Process automation between your existing software: recurring processes can be automated from the incoming enquiry through checks and follow-up questions to the hand-over into the ERP. If there is no interface, we check other ways, such as database access or file exchange.
Related reference projects
What we often hear
"We copy customer enquiries from emails into our ERP by hand. Can that be automated?"
No new large system, no change of software. We connect what is already there: ERP, specialist software, Excel, email and file shares.
Many programs do not offer a suitable interface. Then we check other ways, for example directly via the database or via file exchange. Which way is possible and sensible for you, we work out with your IT.
AI reads enquiries that everyone writes differently, and attachments in any format. Where a fixed rule is enough, we use the fixed rule.
Customer enquiries arrived by email, with attachments and in every format. Someone had to read every item and enter it into the ERP. Today an assistant extracts the enquiries, checks whether all details are there, asks the customer for anything missing and creates the data in the existing ERP.
30 minutes, free of charge
You tell Matthias which process is costing you time right now. He listens, asks questions and tells you honestly whether we can help. No preparation needed, an example from your everyday work is enough.
Result
An honest assessment of whether a next step is worth it.
2 to 3 hours
We sit down with you and the colleagues who run the process every day. They show us how it really works, with all its exceptions. Then we work out together what the process costs today.
Result
An order of priorities, a calculation and material you can put in front of management.
one process with noticeable relief
We start with the process where the relief is felt fastest. Beforehand we agree how we will measure success. Your team tests with real cases and tells us what doesn't fit yet.
Result
A process that runs in everyday work.
the way you want it
Once the first process runs, you decide how to continue. Further processes use the same connections and are added faster. We take care of operation, or we hand everything over to your IT with documentation.
Result
A documented solution that does not depend on us.
30 minutes, free of charge. Afterwards you have a first honest assessment.
Do the maths yourself first, if you likeYou
You bring the process and champion the project internally. From us you get an order of priorities, a calculation and material for management.
The people in the process
They know the exceptions and where things get stuck. That is why they are involved from the start, not only at roll-out.
Your IT
They work out with us access, where it runs and which connection to your software is possible and sensible.